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Computer Frequently Asked Questions (FAQ) -- How To Request A VPN Account


To request a VPN account follow the steps outlined below:

  1. Employee:
    1. Copy the information below into an email.
    2. Fill in the blanks between the < >.
    3. Send email to your Basin Team Leader for approval.
  2. Basin Team Leader:
    1. Forward the email to Lesley Kelly, State Administrative Officer stating your approval.
  3. State Administrative Officer:
    1. Approves and forwards to ISSPOC.
  4. ISSPOC:
    1. Submits SAAR request to ITS.
  5. ITS:
    1. Completes the work order and notifies employee.


Cut & Paste the following into the request email:

NAME OF EMPLOYEE: <enter name here>
CCE COMPUTER NAME: <enter computer name here>
EMPLOYEE PHONE NUMBER: <enter phone number here>
EMPLOYEE EMAIL ADDRESS: <enter email address here>
EMPLOYEE STATE: OR
EMAIL OF IT SPECIALIST PROVIDING SUPPORT: <enter name here>
JUSTIFICATION: <enter justification here>
 

The following document requires Adobe Reader or Microsoft PowerPoint.

Guide to Using VPN Connection (PDF, 316 KB)
Tips for Using VPN:  (PDF, 1.34 MB or  PPT, 4.50 MB)

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